Cisco

Computer's

Network's

Hosting

Remote support

Maintenance

Data Backup

Data Recovery

Training
and
Education

Ones we visit our home or office next time we can assist you remotely.

You get –
• Immediate repair of your computer issues
• Complete control of the remote connection
• The absence of sometimes under-competent and over priced technicians, in your home or office for hours
• A computer that is running quickly and tightly secured from internet threats and viruses.

Our systems analysts will diagnose and solve all of your computer issues by a remote support connection while you sit and watch.

During the secure remote connection you watch as ElectronicNY technicians diagnose and solve your issues. If you ever feel your privacy is threatened, you can dis-connect with a click of the mouse, and ElectronicNY cannot re-connect without your permission.

Prepaid Remote Support Plans offered by ElectronicNY provide your company with hassle free, immediate solutions for your technical issues with desktop computers and laptops*. Rather than waiting for traditional on-site service when issues arise, simply call ElectronicNY and get immediate assistance via a secure, guaranteed remote support session.

Remote Support by ElectronicNY is regularly priced at $59 per incident.

• Total monthly cost is billed in advance. Incident credits are applied as they are used during the month.
• Support is guaranteed – if your issue is not resolved the incident will not be charged.
• Incidents are billed as a flat fee regardless of the time it takes to troubleshoot & resolve.